FAQs & Useful Information

How soon can I get quote？

Within 12hours, as we bound up with Alibaba OneTouch import and export service platform.  After getting instantly shipping cost online from the platform. we able to quote faster. But first, we’ll need to understand your requirements clearly.

About delivery

For samples, often delivery within 2-3days, we use FedEx Express and usually takes about 5days for delivery.

For bulk order items like PR122, PR254, PB15:3, AT-168 etc. we placed orders 5 to 10MT once. For there items, delivery is within 1 week. For most stock available items, often delivery within 3weeks.

How can I make payments？

Baoxu chemical offers flexible payment terms.

Paypal, Escrow which now known as Alibaba Secure Payment for samples express fees (sample are free to offer).

T/T+L/C, 100% LC for bulk orders. With Alibaba Trade Assurance to further protect all your orders which is free for buyers. please click to check these protection services.

About quality

As we served China domestic for a decade, we expertise in the plastic field with

1. basically all plastic pigments and anti-aging additives available in stock.

2. color matching and anti-aging solution design.

Quality has been tested by hundreds of customers and their end customer like Amazon, Huawei, etc.

What’s your order process?

1. Customer Sample (if not standard products)
2. Confirmation / Counter sample

   Use express DHL, FedEx, UPS, TNT, or EMS delivery, takes about 3-6 days, most of the time standard sample is for free, express charges is about 36-50USD which covered by buyer, different region, different costs. sample charges will refund when placing order, also depend on buyer bulk order value.

3. Purchase Order Draft / Sign
4. Arrange Payment.
5. Delivery & Shipment.

   Lead time,15 to 30 days after receiving the deposit, related to specific orders.

   Shipment: By Air, By Sea, By Multimodal Transportation.

6. Balance

Do you accept customized products?

We do, details upon two parties friendly discussion.

Do your products pass EN71-3, ROHS, FDA, REACH, AP（89）I or Halogen Free?

For details certification information, please leave a message to check details, our sales will back to you within 8 hours.

Technical Data Sheet (TDS) & Material Safety Data Sheet (MSDS) & Certificate of Analysis(COA)

The files are available for download at the individual product page. If need the original file of material safety data sheet or any improvements are our documents, please contact us.

HS Code 

HS code as table below, the six numbers of HS code is worldwide the same, start from the 7th, it could be differ from country to country, both importer and exporter need look up in customs website.

Product Packing Information

Packing details as table, final packing may differ from table info and accept customized package